Tips for Mussoorie hotels to Know their Guests Better

A person who has booked a Mussoorie tour package has a lot of expectations from his stay at your hotel which he gets by default.  In other cases, where the persons go in for personal Mussoorie hotel booking the case is different as person to a great extent. However, where a hotel is allotted by default there the expectations also vary. Here we are with the tips for Mussoorie hotels to know their guests better so as to be able to meet their expectations.

Respond to guest feedback
Do not leave reviews on your site as these are posted. Make it a point that you revert to all of the reviews that are left on your site. You need to carefully craft responses to the guest reviews that re left on your site. Not only will this engage more guests on your website but at the same time you will be able to give clarity on any negative response that is left on your website so that no negative influence reaches other potential guests of yours. This also sends a message among the guests that you are listening to them and are equally concerned for their well-being as a guest at your hotel. You must appreciate each and every review that is left on your site.

Spend Time with your guests
Not many if the hotels out there consider spending time with their guests important. This is mainly because most of the hotels remain flooded with guests so they do not have enough time to spare. In such a scenario you can go an extra mile to let your guests enjoy your company for a moment as and when they enter your premises. Have a stroll around the hotel with them with an intention of knowing what they expect out of their stay and as a matter of fact make them aware about the local hot spots as well as the good eating places.

All in all, these are the tips for Mussoorie hotels to know their guests better so that they can cater to their needs in a better way.

Source: https://hotelsinmussoorienearmallroad.quora.com/Tips-for-Mussoorie-hotels-to-Know-their-Guests-Better

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